Giving smartphones to your employees will help boost security, increase productivity, and facilitate ease of communication inside and outside the workplace. But getting a mobile for business is not as easy as subscribing to any plan and purchasing any type of phone. You need to pay for the monthly call minutes, text messages, and data allowance that meet the needs of your employees.
And with plenty of mobile phone plan deals available today, choosing the best plan for your business can be pretty challenging. To help you out, here are five important considerations to keep in mind:
1. Your employees’ mobile habits
It is crucial for you to know the mobile habits of all the employees you want to equip with company-owned smartphones. Take into consideration the clients they will be communicating with. Will they be making calls locally or internationally? Remember that making calls abroad will incur higher costs.
In case you have subscribed to a smartphone plan before, consider looking at your old bills and reviewing the usage patterns. Otherwise, you have to subscribe to a trial period first to know how many call minutes, SMS, and data your employees will be using in a month.
Another option is to first opt for flexible plans that allow you to upgrade or downgrade the plan after determining the mobile habits of the employees using it.
2. A reasonable mobile data allowance
In today’s digital age, most business transactions and communications are happening online. Thus, having a sufficient mobile data allowance is a crucial matter.
Whether your employees will open apps or browse websites, Internet access is required. And platforms like Slack will allow team members to communicate with each other by sharing information about certain projects or transactions, upload files, as well as brainstorm together.
Remember that if your employees go over the allowable mobile data, you will pay hefty charges. So aside from monitoring their data usage, it is also imperative that you be proactive by assuming that issuing phones to your workers will involve the use of different apps.
Moreover, inform your employees as well that whenever possible, they should use available Wi-Fi hotspots in the office or wherever they might be. But beware of viruses and hackers because once they latch on to public internet connections, all data can be exposed online.
With that said, it is important that all the phones you issue to your employees have apps like the Kaspersky application as this protects your company data from such online threats.
3. Coverage maps
The coverage map is something that you should not miss checking when choosing a mobile phone plan for your business. Be aware that there are service providers that only offer reliable service to certain areas while the others offer a wide and strong network to an entire city, region or country.
So aside from choosing a plan that works best in your workplace, consider also whether the plan will work well in your employees’ place of residence and other areas they frequent. This way, you can contact them easily, especially if there are urgent queries.
4. Company travel opportunities
Do you have partners in other countries or continents? If you do, then there is a possibility that some of your employees will travel overseas to meet them and perform transactions. So make sure to ask the service provider if they offer a mobile plan that works best in such destinations.
In Iran, for instance, Zain offers several mobile deals that are suitable for employees who are either just visiting or are officially working in an office based in this country. These plans allow your workers to send text messages, make calls, and surf the Internet – they don’t have to worry about how they will contact you and your clients whenever they need to.
5. Contracts and associated fees
Beware of hidden fees! Keep in mind that such fees can be multiplied by the number of users in the business plan. So make sure to read through the mobile phone contract before signing it, especially the fine print. Don’t skip reading through the information just because it is printed in small letters because often the details here are crucial. Things to look for in the contract will include activation fees, early termination fees, and overage charges.
Analyzing the needs of your employees is the most crucial part of choosing the best plan for your business. Jot down the important questions you must ask so you won’t forget anything once you speak with the carrier representative. And don’t forget to read the contract carefully and to ask clarify confusing points before making a deal to prevent any disputes later on.
Al-moottil P Antony is a C-Suite Executive Support Professional for Zain, a leading mobile and data services operator with a commercial footprint in 8 Middle Eastern and African countries.